Instrument Transformer Technologies (Pty) Ltd Management have committed to the development, implementation and effectiveness of its Quality Management System in compliance with ISO 9001-2008, addressing Policy, Management Review and availability of adequate resources.
Management of Instrument Transformer Technologies (Pty) Ltd is committed to a Quality System that is appropriate to our Company and which reflects our commitment to compliance with requirements, effective and continual improvements, a framework for reviewing Quality Objectives, understanding and continued stability and satisfaction of our customers, shareholders and employees.
To further achieve these objectives, Instrument Transformer Technologies (Pty) Ltd, will provide the necessary systems and support structures to ensure that:
The requirements of our customers are recognized and procedures implemented accordingly
Contracts will only be accepted where the satisfaction of the customer can be achieved
Contracts are completed within the agreed time
The skills of personnel be developed and improved
The quality awareness of all personnel is increased
The correct tools and other equipment is provided
Our Suppliers are also committed to quality and service
Instrument Transformer Technologies (Pty) Ltd provides training and assessment of personnel where competence levels are measured by virtue of internal Quality Audits and Management Review Meetings.
Annual Business Reports are available to all staff indicating performance with regard to Sales, Production, Quality Objectives and Targets achieved. The Quality Objectives shall be reviewed at quarterly intervals.